Please select one of the following:
The date the event took place
The date when you were made aware that the event had occurred.
This can be the same or different from the Date of Event
Was this identified during, prior or after medical procedure/installation/in coming inspection/service, out of box failure?
What was experienced? What happened?
Any unanticipated medical procedures/treatments/therapy administered in relation to the alleged event or device malfunction.
Any unanticipated delay or prolongation to any medical procedures/treatments/therapy?
i.e. images, pictures, x-rays, scans, videos or any other supporting documentation.
If yes, Keeler Ltd will contact you to co-ordinate the product return
Important Shipping Instructions - Please Read Carefully
Keeler cannot be held responsible for equipment that is damaged or lost in shipping.
Therefore, it is essential to follow these instructions diligently.
Failure to clean and decontaminate the device as instructed may result in additional charges.
Please note that failure to comply with these instructions, particularly regarding cleaning and/or decontamination,
may result in additional charges for cleaning and/or decontamination of the device at our facility.
If you have any questions or need assistance, please contact our customer service team at email@example.com.
Thank you for trusting Keeler with your instrument repair!